Privacy Policy

At Augment, we respect and protect the privacy of all our players. This Privacy Policy explains how we collect, store, and handle information when you use our website, game client, or any connected services.

Information We Collect

When you create an account or interact with our services, we may collect the following types of information:

• Account details – such as your username, email address, and password (stored in encrypted form).
• Technical data – such as your IP address, operating system, and device type, used for moderation, analytics, and security purposes.
• Gameplay activity – including login times, in-game progress, and trade or chat logs, used to maintain fairness and prevent abuse.

How We Use This Information

We process collected data to operate and improve our game environment. This includes:

• Managing accounts, character data, and in-game progress
• Detecting and preventing cheating, scams, or other rule violations
• Providing customer support and resolving disputes
• Improving server stability, security, and player experience

Cookies and Tracking

Our website may use cookies to remember login preferences, store session information, and collect anonymous usage statistics. You may choose to disable cookies through your browser settings, but doing so could affect certain site functions.

Data Protection and Security

All sensitive data, including passwords and payment identifiers (if applicable), are securely encrypted. Player data is stored on protected servers accessible only by authorized administrators. While we apply modern security standards, no online service can guarantee 100% protection against all risks.

Third-Party Services

We may integrate with external services, such as payment gateways or voting systems. These third parties have their own privacy policies, which we recommend reviewing. We do not sell, trade, or share your personal information with outside entities for marketing purposes.

Data Retention

Account data is retained as long as it remains active. Inactive accounts may be deleted after an extended period of inactivity. Logs used for moderation or security are automatically cleared after a reasonable time unless required for investigation.

Your Rights

You may request correction or removal of your stored personal data by contacting our support team. Certain game records (such as punishment logs) may be retained if required for community safety or legal reasons.

Updates to This Policy

We may revise this Privacy Policy to reflect improvements in our systems or comply with new regulations. Any updates will be posted on this page with a new “Last Updated” date.

Last updated on 09 November 2025